Where data meets human understanding.

We combine advanced survey technology, AI-enhanced analytics, and senior consultants – so the numbers become decisions, and decisions become results.

P&M platform on tablet and mobile

Trusted by organisations in Sweden and beyond

Enerco Sharp Aon Modine Lecab Gruppen Lumire Elektromont ISCAR Mercari Group Stjärnkliniken Mellansvenska Handelskammaren Sydsvenska Industri- och Handelskammaren

“Honestly – the best survey experience I have ever come across.”

Anne Revland – Senior CEO & Former Director of Business Development

Human Experience.
Human Brands.

There is a clear connection between how employees perform, how customers experience your organisation, and what your brand ultimately stands for.

With P&M, you can measure parts of this – or everything together – in a coherent and powerful platform. Human expertise and AI-enhanced analysis combine to help you see what actually matters for your success.

Expert advisory is always included. We do not just deliver a report and disappear.
The P&M team – Erik, Simon and Linda

Turn insights into action.

Whether you want to strengthen employee engagement, customer loyalty, or brand awareness – new insights only create value when they lead to action.

Our platform lets you track your most important initiatives while keeping a clear overview of how your organisation is developing over time.

Need more hands-on support? Our consultants are available for workshops and training throughout the process.

P&M platform – interactive dashboards
80%

of P&M clients see an improvement in their key indices – eNPS, ESI, NPS or CSI. Based on a 2026 follow-up of the 20 most recently completed assignments with at least two years of measurement.

A tool gives you data.
We make sure it makes a difference.

Modern survey tools are good – we use one of the most powerful platforms on the market ourselves. The difference lies in what happens to the results.

What you get from a modern tool

  • Automated invitations and reminders
  • Real-time results by team and department
  • eNPS/NPS, indices and benchmarks
  • Ready-made reports and heatmaps

What you also get from P&M

  • A senior consultant who interprets the results – and knows what tends to work
  • A priority matrix and deeper correlation analyses, tailored to you
  • A results presentation your management team actually remembers
  • Advice and support with the next steps – and someone to call when you get stuck
Simon Hansson, CEO and co-founder of P&M Sverige AB

Innovative feedback systems meet Business Anthropology.

P&M combines advanced digital tools for survey analysis with an anthropological perspective – because understanding numbers is one thing; understanding the people behind them is another.

“An index of 72 tells you almost nothing. But what lies behind that 72 – what the customers or employees in the organisation actually do, say and believe – that is where change begins. My job is to help you see it clearly enough to act.”

Connecting surveys to the metrics that matter.

Our interactive dashboards let you analyse and visualise connections between different survey metrics – and go further by integrating your existing KPIs, such as profit by region, revenue per salesperson, or staff turnover.

This makes it possible to see what genuinely affects your bottom line – not just what the data suggests in isolation.

We can combine KPIs from both employee and customer surveys in the same dashboard.

Rigorous analysis. Clear, actionable output.

Our reporting solutions are grounded in solid research methodology. This means insights from your data can be combined with findings from the wider field – and visualised in a way that makes it straightforward for leaders, HR, or marketing teams to make the right calls.

We customise dashboards and visualisations to the KPIs that are meaningful for your organisation specifically.

Examples of P&M reports

Results speak.
So do our clients.

“The tools we received were very concrete – which makes it easier to improve behaviour over time. I genuinely appreciate what P&M has given the team. I can see a positive change in the group.”

Hanna Gåverud – CRM Manager, Stadium

“Incredibly smooth. We assumed that surveys take a lot of time and energy from the management team. Here it was the opposite. P&M did the work – and handed us a prioritised list ready to act on.”

Robert Erlandsson – Site Manager, Mercari Group

“We do not choose P&M just to track and benchmark our data. You do genuinely excellent work with the analysis and presentation. So grateful!”

Anna-Lena Wallinder – CFO, ISCAR

“Without doubt the best survey presentation I have ever attended. Not least the concrete, specific advice on several of the questions.”

Rickard Andersson – CEO, Swed Handling

“The report – its content and conclusions – is considerably more thorough than anything we have seen before, and will be immensely valuable in our work going forward.”

Robin Almqvist – Head of Communications, Östsvenska Handelskammaren

“P&M is not a standard research company. They are genuinely generous with their time and expertise in a way that builds trust. Their HR focus means the surveys deliver more usable insight, easier to connect to real improvement work, than anything I have experienced from other providers.”

Lena Hultgren – Head of HR, Almroths

From the management floor

“I am completely fascinated by how much you can get out of a survey. The analyses, priority matrices, all of it. Remarkable.”

“That was the best survey presentation I have ever listened to.”

“You received a lot of praise even after we closed the Teams call. You presented in a way that we as engineers could understand. And I got this week’s worth of compliments for choosing you as our supplier.”

“Thank you for a great session yesterday. It may not have been visible – but the entire management team was glued to their seats.”

See it for yourself – in 15 minutes.

Book a short demo and we will show you the platform, the interactive dashboards and how our advisory works. No preparation. No obligation.